At khel92, your personal data is handled with the same level of care we bring to every aspect of the VIP experience. This policy explains what information we collect, why we collect it, and exactly how it is protected across our platform.
Every player on the khel92 platform — from Karachi to Islamabad — benefits from the same enterprise-grade data protection standards. Here is what that means in practice.
Every connection between your device and the khel92 platform is secured with 256-bit SSL encryption. This is the same standard used by major international banks and financial institutions, ensuring that your personal and financial data cannot be intercepted in transit.
khel92 collects identification documents as part of its mandatory Know Your Customer (KYC) process. All submitted documents are stored on encrypted servers with strict access controls. Your CNIC or passport data is never shared with third parties outside of our licensing and compliance obligations.
All deposit and withdrawal data processed through JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, and 1LINK is handled through encrypted payment gateways. khel92 does not store full card or account numbers on its own servers.
khel92 does not sell, rent, or trade your personal information to any third party for their own independent marketing purposes. Data shared with partners is strictly limited to what is necessary for service delivery, fraud prevention, and regulatory compliance.
You decide whether khel92 can contact you with promotional offers, VIP programme updates, and bonus notifications. Marketing preferences can be updated from your account dashboard at any time. Opting out of marketing communications does not affect your ability to use the platform.
Subject to our legal and regulatory retention obligations, khel92 players have the right to request deletion of their personal data. Erasure requests are reviewed within 30 days. Data required for anti-money laundering compliance and licensing obligations may be retained for the legally mandated period before deletion.
This Privacy Policy ("Policy") describes how khel92 ("khel92", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "your", "the Player") who access or use the khel92 website at https://khel92.bet and its associated services, games, betting markets, mobile applications, and customer support channels (collectively, "the Platform").
khel92 is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection laws. This Policy is intended to give you a clear and complete understanding of our data practices so that you can make informed decisions about your information.
This Policy applies to all personal data collected by khel92 in connection with your use of the Platform, regardless of whether you are a registered player, a visitor browsing without an account, or a person contacting us through our support channels.
This Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy. In the event of any conflict between this Policy and any other document on the Platform, this Policy shall govern in respect of data protection matters.
khel92 collects personal data from you through several means: directly when you register or interact with the Platform, automatically through your use of the Platform, and occasionally from third parties such as payment processors and identity verification services. The categories of data we collect include the following:
khel92 uses the personal data we collect for specific, legitimate purposes. We do not use your data for purposes that are incompatible with those disclosed in this Policy. The primary purposes for which we process your personal data are:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, identity data, contact details |
| KYC identity verification | CNIC/passport, date of birth, address |
| Processing deposits and withdrawals | Financial data, transaction data, payment method details |
| Delivering gaming and betting services | Gaming activity data, account balance, session data |
| Fraud detection and prevention | Device data, IP address, transaction patterns, gaming behaviour |
| Anti-money laundering (AML) compliance | Financial data, identity data, transaction history |
| Customer support and dispute resolution | Communications data, account data, gaming records |
| Responsible gaming monitoring | Gaming activity, session data, deposit/loss patterns |
| Marketing communications (with consent) | Contact details, marketing preferences, gaming interests |
| Platform improvement and analytics | Technical data, clickstream data, aggregated usage metrics |
khel92 does not use automated decision-making that produces legal or similarly significant effects on players without human review, except where such automation is a necessary and proportionate part of our fraud detection and AML compliance systems.
khel92 processes your personal data on one or more of the following legal bases, depending on the specific purpose and context of the processing:
khel92 does not sell, rent, or trade your personal data to third parties for their own independent marketing purposes. We share personal data only in the following circumstances and only to the extent strictly necessary:
We engage carefully selected third-party service providers to assist in operating the Platform. These providers act as data processors under our instructions and are contractually prohibited from using your data for any purpose beyond the specific services they provide to khel92. Categories of service providers include:
khel92 may disclose your personal data to regulatory authorities, licensing bodies, law enforcement agencies, or courts of competent jurisdiction where we are required to do so by law, by court order, or in connection with our obligations under our gaming licence. Such disclosures are made only to the extent required and are logged for compliance purposes.
In the event of a merger, acquisition, restructuring, or sale of assets involving khel92, your personal data may be transferred to the acquiring entity, provided that the acquiring entity agrees to process your data in accordance with this Policy or a policy providing equivalent protections. You will be notified of any such transfer via email or Platform notification.
khel92 uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain session security, analyse usage patterns, and — where you have consented — deliver relevant promotional content.
You can manage your cookie preferences at any time through the cookie settings panel accessible from the footer of the Platform. Withdrawing consent for non-essential cookies does not affect your ability to access and use the core gaming and betting services on khel92.
khel92 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our licensing obligations. The following general retention principles apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with our data destruction policy.
khel92 implements a multi-layered security framework to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include, but are not limited to:
In the event of a personal data breach that poses a risk to your rights and interests, khel92 will notify affected players without undue delay and will report the breach to the relevant regulatory authority in accordance with applicable legal requirements.
As a khel92 player, you have the following rights in relation to your personal data. These rights may be subject to certain conditions and limitations under applicable law, particularly where processing is required for legal compliance or fraud prevention purposes:
khel92 respects your right to control your personal information. The following rights are available to all players on the Platform.
Request a copy of all personal data khel92 holds about you. We will provide a structured data export within 30 days of receiving your verified request.
Request correction of inaccurate or incomplete personal data. Account details can be updated directly from your profile dashboard; KYC corrections require document resubmission.
Request deletion of your personal data where it is no longer necessary for its original purpose and no overriding legal obligation requires retention. Regulatory retention periods apply.
Request that we limit the processing of your data in certain circumstances, such as while a dispute about data accuracy is being resolved.
Receive your personal data in a structured, machine-readable format and transmit it to another service provider where technically feasible and legally appropriate.
Object to processing of your personal data where we rely on legitimate interests as the legal basis, including profiling for marketing purposes. You may opt out of marketing at any time.
khel92 strictly prohibits access to the Platform by individuals under the age of 21. We do not knowingly collect personal data from anyone under the age of 21. Age verification is a mandatory step in the registration and KYC process, and all players must confirm that they are aged 21 or above before any real-money activity is permitted.
If khel92 discovers or has reason to believe that a player account is held by or has been used by a person under the age of 21, we will immediately suspend the account, conduct an investigation, void any associated bets or transactions as required by our licensing obligations, and securely delete all personal data collected in connection with that account.
We also recommend that parents and guardians make use of internet filtering tools and parental control software to prevent minors from accessing online gaming platforms. Information about responsible online safety resources is available through our Responsible Gaming page.
khel92 operates as an internationally licensed online gaming platform. As such, personal data collected from players in Pakistan may be transferred to, stored on, and processed by servers and service providers located outside of Pakistan, including in jurisdictions that may have different data protection standards to those applicable in Pakistan.
Where such international transfers take place, khel92 ensures that appropriate safeguards are in place to protect your personal data. These safeguards include:
By using the khel92 Platform, you acknowledge that your personal data may be transferred internationally as described in this Section, and that khel92 takes all reasonable and proportionate steps to protect your data during such transfers.
khel92 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, business operations, or applicable legal requirements. When we make material changes to this Policy, we will notify you by:
Your continued use of the khel92 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you should cease using the Platform and may request account closure by contacting our support team.
We encourage you to review this Policy periodically to stay informed about how khel92 is protecting your personal data. The current version of this Policy is always available at https://khel92.bet/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or to khel92's handling of your personal data, please contact our dedicated Data Protection team using the details below. We are committed to responding to all privacy-related enquiries promptly and transparently.
Your data is protected. Your experience is premium. Explore cricket betting, live casino, slots, and more — all secured by khel92's enterprise-grade privacy and security framework.